Luxury In The Jungle
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FAQ

About the Property

1 What are your house rules?
  •   No pets
  •   No smoking inside or on patios
  •   No unregistered overnight guests
  •   No parties without prior authorization
  •   Quiet time is 8 pm – 6 am
  •   Report any accidental damage or malfunction immediately
2 What are your pool rules?
  • Shower before entering.
  • No glass in the pool area.
  • No running or diving.
  • No loud music.
  • Children under the age of 10 must be accompanied by an adult.
  • Notify your host in advance when and if you wish to use the hot tub which takes 45 minutes to heat.
3 Are there insects, and if so, how do you manage them?

In the rainforest, we get all sorts of insects. They are an important part of our ecosystem. We     use frequent, natural (but effective) pest control application and constant vigilance to keep the   indoor space bug-free. It is helpful to keep the screens closed at all times. If you should   happen to see a pest where it shouldn’t be, please alert your hosts immediately so that it can be removed.

4 Are children welcome?

Yes, we love kids.

5 Who is Luxury in the Jungle best suited for?

Our pristine nature reserve location is perfect for birdwatchers, nature photographers, digital nomads and vacation travelers seeking to experience deep relaxation in a tropical paradise which is a short driving distance to many adventure opportunities, restaurants and endless Pacific beaches.

6 Is the property suitable for guests with mobility concerns?

Yes, but please check with your host for more details about your specific needs.

7 What kind of wildlife might we see on the property?

Toucans, aracari’s, oropéndolas, caracaras, parrots, crested guans, blue morpho butterflies, iguanas, coatis, agoutis and tolomucos, etc.

8 Is the property suitable for retreats, celebrations, or small groups?

Yes, both houses can be rented together and the pool area is perfect for together time.

9 Where are your villas located?

On the pacific coast, in the southern region of Costa Rica, 45 minutes south of Manuel Antonio (Quepos). We are located at an elevation of 1100 feet, and a 20 minute drive into the mountains above the coastal surfing destination village of Dominical. At our elevation, our climate is measurably cooler and the humidity lower than at the coast. Our villas are located at Finca Verde, our 29 acre gated jungle retreat and organic food forest. We are a ten minute drive, on well maintained dirt roads, from the small village of Platanillo.

10 What makes your property unique compared to other stays in Costa Rica?

Our private villas feature breathtaking views, resident tropical birds, a luxurious salt water pool and built-in hot tub enjoying gorgeous sunsets and he deep tranquility here that sets up apart. It has been our privilege to become the stewards of this wild and beautiful place.

11 Is the property private or shared with other guests?

There are two separate free-standing villas, plus the main house where the hosts live and not another building in sight. Greenery provides added privacy to individual spaces.

12 Do we need a 4×4 vehicle?

Our property can be reached without 4×4.

13 What services do you offer?
  • Personal concierge services and our own comprehensive local tourism guide app
  • In-stay cleaning (additional charge)
  • Body work and massage
  • Private yoga sessions

Amenities

1 What amenities are included in Casa Colibrí?

Dedicated work station, outside rainforest shower, full-sized bath tub, plush orthopedic queen bed, washer/dryer, a/c, fans, BBQ and fully equipped open-air kitchen, dining and lounge.

2 What amenities are included in Casa Caracara?

Birdwatching binoculars, dedicated work station, indoor rainforest shower, plush orthopedic  bed, washer/dryer, a/c, fans, LP gas BBQ and fully equipped kitchen and open-air dining/lounge.

3 What shared amenities are included?

Infinity edge salt water lap pool and jacuzzi overlooking a stunning view. Hiking trails with mature fruiting trees.

4 What items are included in the kitchen?

Each unit has: plates, cups, bowls, cutlery and cooking utensils, fridge, gas stove, oven, coffee maker, LP gas BBQ, blender, pots and pans.

5 Do the properties have air conditioning and/or fans?

Yes, both properties have a/c and multiple fans, however, in the night time and early morning, there is no need for either.

6 Is hot water available?

Hot water is available at all sinks and showers.

7 Is there reliable Wi-Fi, and is it suitable for remote work?

Yes, we have a high-speed fiber optic cable wireless connection with a dedicated router.

8 Are linens, towels, and basic supplies provided?

Yes, all bedding, bath and hand towels, kitchen towels and pool towels are provided. If you need extra, just let us know.

9 Is there a way to do laundry on site?

Yes, each unit has it’s own washer and dryer.

10 Is parking available on site?

Yes, you can park directly in front of your door and the property is gated.

Booking & Beyond

1 Is there a minimum stay requirement?

There is a two night minimum.

2 Can we request early check-in or late check-out?

Yes, we try to accommodate your travel and arrival/departure needs as much as possible. (an extra fee may apply)

3 What time is check-in/out?
  • Check-in is at 3:00 pm.
  • Check-out is at 11:00 am

 

4 What is your cancellation policy?
  • Full refund given for a cancellation 30 days or more before your check-in date.
  • 50% refund given for a cancellation 8-29 days in before your check-in date.
  • No refund given for a cancellation 7 days before your check-in date.
5 Can I book multiple properties together?

Yes. Pending availability, both units can be rented together.

6 Do you offer discounts for longer stays?

Yes, there is an incremental reduction in price at 7, and again at 28 days.

7 Will someone be there to greet us?

Yes, your hosts, Len and Vani will greet you upon arrival, schedule permitting, if requested.

8 Is self check-in available?

Yes, you can open the main gate using the given code and use the lockbox to obtain the keys to your rental.

Planning For Your Trip

1 Is English spoken in most places?

The official language of Costa Rica is Spanish, but most hotels, restaurants and tours also speak and understand English. It is possible to get along with little to no Spanish, however it’s a fun opportunity to try out your Duolingo phrases

2 What should we know about weather, rain, or seasonal changes?

From April to December is known as rainy season. We call it the green season. We get rain nearly every day, for part of the day, but seldom all day. Mornings are sunny and rainy afternoons and evenings are great for sleeping. January through April is our summer dry season. It rains very little and is usually hot and sunny in the day time. Cloudy skies and finding shade, either from jungle foliage our being indoors makes the climate comfortable. In either season, carry an umbrella. If you forget, you can use one of ours.

3 What should we pack for our stay?

All-terrain shoes with good traction, loose fitting lightweight natural fiber clothes that breathe, strong SPF sunblock and bug repellant, flip-flops, a wide brimmed hat, sunglasses, bathing suit and sarong, a camera and perhaps a go-pro or drone (if you’re into that), a strong flashlight or headlamp, a water-proof shoulder bag, a collapsible soft cooler and a water bottle.

4 Can I use my credit or debit card in Costa Rica?
 Visa and Mastercard are accepted everywhere and you can pull cash out at any ATM. Check with your bank about their foreign transaction fees Schwab has zero foreign fees. The ATM itself may charge anywhere from $6 – $15 additional.
  * Capital One has recently switched to Discover, which is not accepted anywhere in the country, nor is American Express.
5 Should I bring cash?

A good tip is to go to the bank in your home town and ask for the amount you are willing to carry with you in crisp, twenty-dollar bills. The first thing you pay for when you arrive will give you change in the local currency and then you’ll have small increments for tipping, tolls, etc. Most merchants and cab drivers will accept a US bill, if it is pristine. $100 bills must be cashed for smaller bills or local colones in banks with your passport for ID. The large bills can be used for fishing trips or other high ticket items. Merchants don’t carry much change in their drawers and won’t accept them.

6 Will my Google Wallet work there?

Yes, you can use your phone at any POS, as you normally do.

7 Do I need a passport?

Yes. And it must have more than six months left on it before it expires from the time you will be returning to your home country. You must carry it with you, a complete photocopy of it or a photograph of it on your phone. Carrying it in a secure and hidden place with you everywhere is the best practice.

8 I’m staying the first night in San José. Can I take an Uber to the hotel from the airport?

Yes, you can. Uber is active in San José. However, they are not permitted to enter the airport pickup loop. You will have to walk out to the main road to meet your Uber. (~400 yards)

Safety

1 Is the water safe to drink?

The water at your villa comes from a very deep well on the property and is of higher quality than any bottled water you could buy. In fact, the municipal tap water in general in Costa Rica is quite good.

2 Are there emergency medical facilities in the area?

Yes there are three hospitals and various urgent care clinics offering quality care. We also have a multi-lingual neighborhood first response team called S.O.S. that responds very quickly to all emergencies. They stabilize the patient until the ambulance arrives. (always call 911 first)

3 Is the area safe for travelers?

Yes, it is very safe. Locals are largely very friendly and helpful. Use reasonable caution: don’t     leave valuables in your car, lock it up and only swim where you see others swimming. There are several lifeguard staffed beaches in the area.

4 How safe are the roads?

The main roads are paved and well maintained, but are very curvy in the mountains, so you need to stay focused on you driving at all times. On the many dirt roads, stay alert and watch for the occasional large pothole or animal crossing. Always check your mirrors in case a fellow motorist decides to pass or is not observing the rules of the road.

5 Is it safe to walk around the property at night?

Our villas are located in Finca Verde, our private gated nature preserve. It is completely safe to walk everywhere at night, but be sure to use a flashlight to see where you are stepping.

Surrounding Area

1 Will I be able to shop for essentials when I arrive?

There are two well-stocked convenience stores and a pharmacy here in Platanillo and a large supermarket and health food store in Dominical which is a 20 minute drive away. There are farmers markets in the region almost every day of the week, as well as many local roadside fruit stands.

2 What is the surrounding area like?

Our tropical rainforest is lush and green all year round. It’s a world-class biodiverse region which the modern world has only recently discovered and now offers many services for the visiting vacationer. It’s a birdwatcher’s and nature photographer’s paradise. Within a short driving distance there are two well-known national parks, world-class surfing, mangrove kayaking, ocean fishing, zip lining hiking trails.  We have a diverse mix of typical local and North American style restaurants within a short driving distance.

3 Are there waterfalls in the area?

There are many jungle streams close by where you can find secluded swimming holes and picturesque small waterfalls. We have two local magnificent waterfalls that offer transportation (via horseback and jeep) to the falls and include on-site restaurants.

4 How will we know what tours, shopping and beaches are around and how to get to them?

Luxury In The Jungle has prepared a comprehensive digital guidebook which you will receive upon booking your vacation with us. Your hosts Len & Vani have lived in the area for many years and are always happy to share local info and answer any questions you may have.

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